I sit quietly at my desk in the Local Government Building. Customers are behaving themselves, and all is peaceful, when the door opens and The Dreaded Customer walks in the door. He’s never rude, never impolite, but I cringe inwardly the second he appears. Why? He’s the bane of my existence; every word he speaks looks EXACTLY the same. He simply repeats it endlessly. “Don’t look at his lips, don’t look at his lips,” I chant in my mind as he saunters up to my desk.

Me: Hi, may I help you?

Dreaded Customer: Bub-bub-bub-bub-bub-bub-bub-bub. Bub-bub-bub-bub?

Me: (Totally clueless look on my face) Excuse me?

Dreaded Customer: Bub-bub-bub-bub-bub-bub-bub-bub. Bub-bub-bub-bub?

Me: What kind of information do you need?

He gestures wildly, and speaks louder. Beads of perspiration form on my forehead. With intense effort, I manage to decode his nonsensical word formations and he leaves quickly. My sense of relief vanishes rapidly, however, as my gaze falls upon the next person to enter the Local Government Building. This is unbelievable! It can’t be! Not two in a row!

Now it’s time for an encounter with Miss Thith-thith-thith-thith-thith.